About Us

Great business performance doesn’t happen by accident: it takes careful planning and, above all, a workforce with the expertise to deliver exceptional results. That’s where Ptarmigan can give you a competitive advantage.

Formed in 2001, we are a fresh, vibrant and innovative organisation, providing value for money consultancy and training services. Our clients are the cream of the UK transport industry. In effect, we transform businesses through our people and our practical approach to strategy, design and delivery.

We are a team of training consultants who work within the modern transport industry and are fully experienced in the latest commercial and operational methods.

Our consultancy skills reflect frontline managerial experience gained through leading British travel operators including South West Trains, GNER, ATOC, British Rail, Intercity, and Transport for London.

Ptarmigan’s expertise includes:

• Ticketing systems
• Creating and delivering training courses
• E-learning
• Collecting and analysing public transport information
• Transport and traffic surveys
• Mystery shopping and mystery travellers
• Route planning and timetables
• Demand assessment for bus and rail services
• Market and social research
• Design and copywriting of internal and extternal communications

Ptarmigan advises Train Operating Companies, ATOC, London Underground, the Public Carriage Office, bus operators, local, national and international government departments and security organisations on -

• Training
• Timetables
• Demand forecasting
• Fraudulent travel prevention
• Communication strategies

For all your transport and training needs, we have the solutions.

Call us now on 020 8878 6313 or 01738 493962